Contact Us
Shipping FAQ
When will my order be processed?
Orders will be processed and shipped within 1×24 hours on working days after payment is confirmed.
Does WipeNShine ship throughout Indonesia?
Yes, we serve deliveries throughout Indonesia through trusted expeditions.
How long is the estimated delivery time?
Estimated delivery time depends on the shipping company and your location. Generally, it takes 2–5 business days for Java and 3–7 business days for shipping outside Java.
How to track an order?
Once your order is shipped, you will receive a tracking number that can be tracked via the website or app of the shipping company you choose.
Can I change the shipping address after checkout?
Yes, as long as the order hasn’t shipped yet. Please contact customer service immediately after placing your order.
What should I do if my order is late or doesn't arrive?
Contact customer service with your order number. Our team will help check with the shipping company.
Have any queries?
We're here to help.
Location
We are located in the heart of Jakarta City
DKI Jakarta
Feel Free Contact us if you have any inquiry regarding our product
(+62) 813 1039 6516
Complaints
If you have any issue with the products email us
support@wipenshine.id
Shipping
Let us know your location and we will deliver it to you.
(+62) 813 1039 6516
Don't be a stranger!
You tell us. We listen.
Feel Free to Reach Out to Us if you have any question related to our product or need any assistance in regards to your purchase, payment or delivery, our team will help resolve your issue promptly.